Voiding check – Statement Status error
When attempting to void a check you get an error similar to this
The Entry No. would be different.
This means that the check you are attempting to void is sitting in an open Bank Reconciliation (it could also have already been reconciled incorrectly).
To fix this –
Go to the Bank Rec – select Process, then Clear Lines
Then select Checks, enter the date of the check, Document Type=Payment, and Document No. is the Check No.
Then select Ok – this will remove the check from the bank rec.
Once you void the check…the person doing the Bank Rec will need to go to Process, Suggest Lines (Both) and then Recalc G/L Balance
When attempting to void a check you get an error similar to this
The Entry No. would be different.
This means that the check you are attempting to void is sitting in an open Bank Reconciliation (it could also have already been reconciled incorrectly).
To fix this –
Go to the Bank Rec – select Process, then Clear Lines
Then select Checks, enter the date of the check, Document Type=Payment, and Document No. is the Check No.
Then select Ok – this will remove the check from the bank rec.
Once you void the check…the person doing the Bank Rec will need to go to Process, Suggest Lines (Both) and then Recalc G/L Balance